Baldridge TQM Implementation & Culture Instrument
The Baldridge TQM Implementation & Culture Instrument is a 58-item instrument that assesses 7 major areas of quality management work in order to differentiate high-performing from low-performing organizations in many sectors of the US and global economy. 

Evidence-Based Assessment Rating Profile


Sample Items Unavailable
Relevant Literature:

  1. Shortell, S. M., Jones, R. H., Rademaker, A. W., Gillies, R. R., Dranove, D. S., Hughes, E. F., … Huang, C. F. (2000). Assessing the impact of total quality management and organizational culture on multiple outcomes of care for coronary artery bypass graft surgery patients. Medical Care, 38(2), 207–217.